Why is my SMS MFA code not coming through?

Modified on Mon, 10 Jun, 2024 at 4:45 PM

The 'Send code' button highlighted below must be pressed before an SMS is triggered.



If you have already pressed this button and have still not received a code within a few minutes we would recommend logging a ticket with us to reset your MFA option to try again. 


Other authentication options such as Google authenticator are available to be set up at this point.

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